Privacy Policy
Last Updated 1st July 2024
This is the Privacy Policy of Notable Fare ABN: 33921098682 (“we”, “us”, “our”).
This Privacy Policy sets out how we collect, use, and protect your personal information when you interact with our website which can be found at www.notablefare.com.au (“Site”), social media platforms (“Platforms”), and engage our services (“Services”).
Please read this policy carefully to understand how we handle your information.
Overview
We respect your right to privacy and are committed to safeguarding the privacy and data security of our clients and website visitors. We adhere to the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
By accessing or using our Site or our Services, you agree to our use of your information in accordance with this Privacy Policy. We encourage you to read through and contact us if you have any questions.
Personal Information
Where necessary, we collect information from you that enables you to be identified as an individual, such as your name, email address, and phone number. This kind of information is defined in APPs as personal information. The terms “personal data” and “personal information” are used interchangeably through this privacy policy.
Payment Information
We collect payment information to facilitate transactions and process payments for our services. We may collect information such as credit card numbers, bank account details, billing addresses, and any other necessary payment details.
Device Information
When you visit our Site, we automatically collect certain information about your device, including information about your IP address, time zone, location, device type and model, and/or some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or services that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
Cookies
Our Site uses cookies. Cookies are very small files that are saved to your computer and a website uses to identify you when you come back to the Site and to store details about your use of the Site. Cookies enable us to provide a better website visitor experience. Most web browsers automatically accept cookies, but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our Site.
Do Not Track
Please note that we do not alter our data collection and usage practices when we detect a do not track signal.
How Do We Collect Your Information
You directly provide us with almost all the information we collect except for device information and cookies. We collect information from you in many ways including when you:
a) Interact with our Site or Platforms;
b) Provide us with information via our Site, telephone, or email;
c) Engage our Services;
d) Enquire about our Services;
e) Provide information via our online form;
f) Provide testimonials or feedback.
How Do We Use Your Information
Personal
Any personal information that we collect from you is used to provide our Services to you.
Website Improvements
We use Google Analytics to analyse website traffic, track user engagement, and understand user preferences. This information helps us improve our website's content, design, and user experience. The data collected through Google Analytics is aggregated and anonymised, and we do not use it to identify individual website visitors.
Data Security
We take appropriate measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. We implement industry-standard security practices and regularly review our systems to ensure your data is securely stored.
Disclosure Of Information
We may disclose your personal information to third-party service providers who assist us in operating our business and providing our Services, such as payment processors and IT support providers. These service providers are authorised to use your personal information only as necessary to provide their respective services to us.
Marketing & Communications
You may be asked by us if you want to receive marketing materials. You will always be given the choice of whether to receive marketing information from us. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us at anna@notablefare.com.au
Intellectual Property & Use Of Materials
Notable Fare reserves the right to utilise any work, graphics, images, content, or videos produced under its management for our own promotional and marketing purposes. This includes the use of such materials on our website, social media platforms, and in various marketing materials to showcase our services and achievements. We strive to ensure that all materials used are presented in a professional and respectful manner, reflecting the quality and integrity of our work and the businesses we support.
Please note, while we take great care in managing and presenting this material, we cannot guarantee that it is completely free from viruses or other defects. We recommend ensuring appropriate safeguards when viewing or interacting with digital content.
How Do We Store Your Information
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online or in person.
Data retention
We retain your information for as long as necessary to provide you with our Services, including invoicing.
Cross Border Data transfers
By using our Services, you acknowledge that personal information may be transferred to, stored, and processed in countries outside of Australia, where data protection laws may differ.
Your Rights
You have the right to access personal information we hold about you and ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Changes To Our Privacy Policy
Please be aware that we may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our Site. Please check from time to time to review our privacy policy.
How To Conact Us
If you have any questions relating to our handling of your personal information or our use of cookies, or if you would like to invoke any of your rights under the APP regulations, please email anna@notablefare.com.au